Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad and Rocket deposits, and keep your wallet secure. This policy explains what we gather, how we use it, and who you contact to update or delete your details.

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77 abc How We Handle Your Account Information
PRIVACY CONTACT

Reach Us About Your Data

If you need to update your contact details, request a copy of your account data, or ask us to delete information we hold, our support team handles those requests directly. Use any of these three channels to get through.

Live Chat Open the chat bubble in the bottom right corner of any page while logged in. A support agent will ask for your account number and the nature of your privacy request so we can verify your identity before sharing or…
Email Send your request to the support address listed in your account settings. Include your registered mobile number and a clear description of what you want us to update, send you, or remove from our records.
Help Centre Log in and visit the Help section to submit a ticket under Privacy Requests. We review each request within a few business days and reply with next steps or the information you asked for, depending on the request type.
DATA SECURITY

How We Protect Your Information

We encrypt payment details between your device and our servers. Account passwords are hashed so even our own team cannot read them. Session data is stored temporarily to keep you logged in, and we clear expired sessions automatically. Here are the four security layers we maintain.

SSL Encryption

Every page on 77 abc uses SSL to encrypt data in transit. When you enter your bKash PIN or send a Nagad deposit, that information travels through an encrypted channel so it cannot be intercepted between your phone and our…

Wallet Verification

Before we process a withdrawal, we check that the wallet number you provided matches the one you used for deposits. This extra step prevents someone else from redirecting your funds if they gain access to your account credentials.

Data Retention

We keep your transaction history and account records while your account is active. After you close your account, we retain the minimum data required by local record-keeping rules, then delete the rest.

Cookie Control

Cookies remember your login state and the games you played recently. You can view and delete cookies in your browser settings. Blocking all cookies will log you out and reset your lobby preferences, but the choice is yours.

Privacy Policy Questions

We collect your mobile number, email address and a password you create. When you make a bKash, Nagad or Rocket deposit, we also record the wallet number and transaction reference to match funds to your account.

Yes. Contact our support team through live chat or email, confirm your identity, and we will send you a file containing your account details, transaction history and any other personal data we store.

We retain transaction records and identity data for the period required by local regulations, usually a few years, then delete them. You can ask for specifics by contacting support with your account number.

We share transaction details with bKash, Nagad and Rocket to process deposits and withdrawals. We do not sell your personal information to advertisers or other commercial partners outside the payment flow.

Log in, go to account settings, and update your email or mobile number directly. If the field is locked or you need to change your wallet number, open a support ticket so we can verify the request.

You can request account closure through support. We will deactivate your login right away, but we must keep certain records for compliance purposes before final deletion. We will confirm the timeline when you submit the request.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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